OUtbound Call Agent

Our people are what makes Sycore a leading edge BPO provider today. If you have computer or communication skills, apply for a satisfying career with Sargas, Inc. today.

Duties and Responsibilities:
• Call potential customers by following calling list provided by supervisors
• Greet customers as they pick up the phone and introduce yourself and the company
• Provide information regarding the service or product in question
• Answer any questions that the potential customer asks to the best of ability
• Make sure that the potential customer is not interrupted during conversation or questions
• Take information from potential customers regarding their specific product or service needs
• Jot down all information on a piece of paper or directly on to the company database
• Ask potential customers of a particular time when they will be free to receive calls
• Set appointments with potential customers at their convenience
• Express gratitude to potential customers for their time
• Ensure that sales force member follows up with potential customers
• Document all calls made to potential customers
•Preferably with at least 6 months outbound work experience(appointment setting).
•Assertive, fast learner, keen on details and result oriented.
•With above average verbal and written skills in English Language.
•Willing to work during holidays and on extended hours.
•Have Good Communication and Interpersonal Skills.
•Must possess clear and good speaking voice.
•Needs to have Good Listening Skills.
•Can handle difficult customers with empathy and patience.
•Must be Typing and computer savvy.
We will only consider candidates who apply through our job portal.
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